Juniper SRX1600 - Locate the Chassis Serial Number ID Label

• From all other locaons: 1-408-745-9500
NOTE: If you're contacng JTAC by telephone:
• To report a new incident, press the star (*) key to be routed to the next available
support engineer.
• To enquire about an exisng case, enter your 12-digit service request number followed
by the pound (#) key.
To return a defecve hardware component:
1. Determine the part number and the serial number of the defecve component.
2. Obtain an RMA number from JTAC. You can open a support case or contact JTAC by telephone, as
described above.
3. Provide the following informaon to JTAC:
• Part number and serial number of the component
• Your name, organizaon name, telephone number, and fax number
• Descripon of the failure
The support representave validates your request and issues an RMA number for return of the
component.
4. Pack the component for shipment. See "Guidelines for Packing and Shipping Hardware Components"
on page 88 .
Locate the Chassis Serial Number ID Label
Figure 46 on page 87 shows the locaon of the chassis serial number ID label.
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