Diagnostic aids 3-13
4036-307, -308
Paper feed jams
By carefully selecting print media and loading it properly, you should be able to avoid most paper jams. If jams
do occur, follow the steps outlined in this section.
To resolve the paper jam messages, you must clear the entire paper path, and then touch Continue to clear the
message and resume printing. The MFP prints a new copy of the page that jammed if Jam Recovery is set to On
or Auto; however, the Auto setting does not guarantee the page will print.
Identifying jams
If the MFP jams, the appropriate jam message will be displayed on the touch screen Print status message bar.
See the diagram on “Access doors and trays” on page 3-14 for an overview of the paper path and areas
where jams may occur. The path varies depending on the MFP paper sources.
Status/
Supplies
200.01 Paper jam, [x] pages
jammed. Leave paper in bin.
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