Meggitt VM600 Hardware Manual

VM600 MPS hardware manual (standard version) MAMPS-HW/E 16 - 3
Edition 17 - February 2018
Customer feedback
SERVICE AND SUPPORT
REPAIRS AND RETURNS
Energy product return procedure
If a Meggitt Vibro-Meter
®
Energy product needs to be returned to Meggitt Switzerland, please
use the online product return procedure on the Meggitt Vibro-Meter
®
website at
www.meggittsensing.com/energy/service-and-support/repair
As described on the website, the product return procedure is as follows:
1- Complete and submit online the Energy product return form that is available on the
website (note: * indicates a required field).
For each Energy product to be returned, a separate Energy product return form must be
completed and submitted online.
When an Energy product return form is submitted online, an acknowledgement email
including an Energy product return reference number, will be sent by return to confirm
that the product return form was received by Meggitt Switzerland.
Please use the Energy product return reference number in all future communications
regarding your product return.
2- Complete and include an end-user certificate.
For each Energy product to be returned, an associated end-user certificate is also
required.
The single-use end-user certificate
is recommended for smaller organisations that
handle few products and the annual end-user certificate
is recommended for larger
organisations that handle many products.
Either end-user certificate can be used to cover multiple products.
NOTE: Visit the website or contact our Customer support department
(see 16.1 Contacting us) to obtain the appropriate end-user certificate form.
3- Send the Energy product together with printed copies of the acknowledgement email (or
emails) and the end-user certificate (or certificates) to Meggitt Switzerland at
Meggitt SA, Repairs department, Route de Moncor 4, PO Box 1616, 1701 Fribourg,
Switzerland.
A separate acknowledgement email (printed copy) is required for each product to be
returned, although a single end-user certificate (printed copy) can be used for multiple
products.
4- In addition, a purchase order (PO) with a value of CHF 0.00 must also be sent to Meggitt
Switzerland, in order to support the initial problem diagnosis.
NOTE: The Energy product return form reproduced below is included to support the
gathering of information required for completion and submission online.

Meggitt VM600 Specifications

General

Brand	Meggitt
Model	VM600
Category	Measuring Instruments
Language	English