© 2013 Microsoft Page 44
change other people’s passwords, see Change your password on Windows.com. To find out if an
account is an administrator account, see What type of account do I have? in this guide.
If you've tried these suggestions and still can't sign in, contact Surface support on Surface.com.
Choose when a password is required
You can control when a password is required to sign in to Surface. Here’s how:
1. Open the Settings charm, tap or click PC settings, then tap or click Users.
2. Under Sign-in options, find the Require a password after the display is off for setting. This setting
may not be available if you’ve added a work email account to the Mail app or you’ve joined a network
domain.
3. Choose an item from the list:
Microsoft account Choose a time frame up to 15 minutes, or select Always require a password.
Local account Choose a time frame, or select Always require a password or Never require a
password.
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