Chapter 8 Dealing with Problems
169
Error
number
Message Cause Corrective action
6. Check to confirm there are no errors in the
mark detection settings.
7. If the area around the register marks is
filled in, set [MARK DETECT] > [MARK
FILL UP] setting to "ON".
C37 MARK ORG • The register mark
detection result shows
that the register marks
were outside the register
mark reading range.
• Set the register marks within the
register mark reading range.
"Reading Range of Register
Marks"(P. 82)
C38 MARK SCALE • Register mark detection
was performed, but the
calculated correction
value is abnormal, so
either the detection was
erroneous or the
correction value was
incorrectly specified.
• Check the correction value and repeat
detection.
• The calculated scale
compensation value was
1.3 or more or 0.7 or
less.
• Eliminate any causes of mis-detection,
such as blurred printed register mark
data, before repeating.
• Mis-detected due to
being too close to the
adjacent image.
• Ensure an appropriate distance from
the adjacent image before printing
again.
• The specified register
mark spacing is incorrect.
• Invalid register mark spacing was
specified by the command, or data
was incorrectly selected. Check the
data to be output.
• Images were skipped due
to the printed register
marks not being aligned.
• Align the data and repeat printing.
• Printed register marks
were not correctly read
due to problems such as
blurred register marks,
and the register marks for
the adjacent image were
read instead.
• Repeat printing, taking care to prevent
blurring.
C39 MARK ID • Register mark IDs could
not be detected. (Data
with IDs)
Check the following points:
• Check to confirm that the paper is not
curled. Check to confirm the register
mark IDs are black printed on a white
background. Use three pinch rollers
when using thin sheets or sheets more
than approximately 800 mm wide.
C51 PINCH POS* • The pinch rollers are not
over the grit rollers.
• Reposition the pinch rollers above the
grit rollers.
C60 PenEncoder • Unable to detect pen
height
• Turn off the power and wait a while
before turning the power back on.
"Turning Off the Power"(P. 38)
8
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