224
O
PERATIONS SUPERVISION
CHAPTER 6 OPERATION AND MAINTENANCE
Restricted operating
mode enabled (Virtual
Appliance only)
The communication server has
switched to restricted mode. Cause:
0: No valid licence. 1: Link to
gateway satellite lost. 2: Max.
duration without link to licence
server reached. 3: Your system
clone confirmed. 4: Licence check
mode mismatch in SLS and
MiVo400. 5: Support mode
enabled.
Cause, date,
time
critical (negative,
with match)
Satellites missing after
supervision time
After an AIN update (Master and all
satellites) some satellites no longer
have a connection to the Master.
Total satellites
miss-ing,
Satellites
rolled back,
Date, Time
Serious (without
match)
Send e-mail failed The system was unable to send an
e-mail because an error occurred.
Meaning of the parameter values in
Tab. 191
Cause/action,
e-mail client,
additional
information,
date, time
critical (negative,
with match)
SIMPLE/MSRP back
within the licence limit
There are now enough licences
available for using the MSRP and/or
SIMPLE protocol for users.
Date, time Serious (positive,
with match)
SIP account available The SIP account has successfully
registered with the SIP provider.
Provider,
account, date,
time
critical (positive,
with match)
SIP account not
available
The SIP account cannot register
with the SIP provider for a certain
reason (0: Provider unobtainable /
1: no permission). The event is
trig-gered only if the parameter
Registration required is configured
to Yes.
Provider,
account, date,
time
critical (negative,
with match)
SMS gateway
reachable
External SMS gateway again
reachable
Date, time critical (positive,
with match)
SMS gateway
unreachable
External SMS gateway unobtainable
by network provider or incorrectly
configured
Date, time critical (negative,
with match)
Table 6.12:Event types, in alphabetical order (Continued) (Sheet 17 of 25)