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PPLICATIONS AND APPLICATION INTERFACES
CHAPTER 2 SYSTEM OVERVIEW
Getting started
If you are setting up an MiVoice Office 400 communication system for the first time, it may be useful to
set up a test system step by step on site.
After working through the following chapters you can make internal calls between the different types of
phones connected to the server. Furthermore you will have a perfect configuration platform to learn more
about the system, its features and expansion possibilities.
General requirements
You need a Windows OS computer with internet access and credentials to login to Mitel Connect.
If you plan to address the communication server with a static IP address (recommended) you may obtain
it from your IT administrator.
In order to allocate your IP and SIP phones to the communication server, DHCP service should be avail-
able in your subnet. (Your communication server has an integrated DHCP server as well, however it is
switched off as per default.)
If you plan to set up a SIP trunk, you need a SIP account by a SIP provider of your choice.
Required accesses
The URL’s listed below refer to proprietary Mitel sites. You need a partner login to access them. If you do
not have a Mitel partner login, ask your sales partner for more information.
Required tools
• Torx screwdriver T10 and T20
• Phillips screwdriver size #1
Plan and order
Set up your MiVoice Office 400 project in Mitel CPQ first. As a result, you will obtain a list of needed
components, a slot usage layout, a DSP configuration table and a licence overview.
Mitel CPQ is designed to support you with the different activities in the sales and ordering process. It is a
web-based application for online usage. You can access the application through the Mitel MiAccess
Portal [2].
Save the component list either as Microsoft Excel or Word file and place an order with your Mitel reseller.
Table 2.11:Mitel sites you need access to:
Title
[1] Document Center https://www.mitel.com/document-center/
business-phone-systems/mivoice-office-40
0
[2] Access to Mitel MiAccess (for
Mitel CPQ, Licences server;
Services and Software Download
Center)
https://miaccess.mitel.com/
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