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CHAPTER 2 SYSTEM OVERVIEW
• Mobile/external phones
Mobile/external phones can also be integrated into the communication system. They can then be
reached under an internal call number, and their status is monitored and displayed. Internal/exter-
nal calls can be made via the integrated mobile/external phone; system functions can also be exe-
cuted using function codes.
Solutions
• Alarming and Health care
Thanks to the components Mitel Alarm Server, I/O-Gateway and the OpenCount application, flexi-
ble solutions are available for hospitals and old people's nursing homes. MiVoice Office 400 com-
munication-server-integrated functions such as “Direct response” “Hotline alarm” or “PIN
telephony” allow easy deployment of available features.
• Hospitality/Hotel
The hospitality software package provides functions to implement a user-friendly accommodation
and hotel solution in the range of 4 to 600 rooms. This solution is also ideally suited for the man-
agement of care homes and retirement homes. The functions are operated using the Mitel 6940
SIP, Mitel 6873 SIP, MiVoice 5380 / 5380 IP reception phone or the web-based Mitel 400 Hospitality
Manager application. Reduced hospitality functionality are also available on Mitel 6920 SIP, Mitel
6930 SIP, Mitel 6867 SIP and Mitel 6869 SIP phones. Connection to a Property Management System
(PMS) via the communication server's Ethernet interface is also possible. The commercially avail-
able FIAS protocol is provided for this purpose.
• Mobility/Cloud application
Mobility/Cloud solutions, especially MiVoice Office Mobile /Web Application (MOMA/MOWA), en-
able employees to log on to the company network using their mobile phones/PC.
Moreover, with Mitel SIP-DECT and Mitel 600 DECT series phones comprehensive solutions can be
provided for wireless telephony on IP-based networks. In so doing, RFP radio units are directly con-
nected to the LAN like a VoIP device.
Applications and application interfaces
A distinction is made among applications between Mitel-specific applications and certi-fied applications
supplied by third parties.
The Mitel application Mitel Open Interfaces Platform (OIP), as well as the certified third-party applications,
are installed on a customer server. They communicate with the communication server via standardised
interfaces (see Application interfaces).
Auxiliary applications for planning and the configuration and park management are available as a web
application.
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