Motorola MC65 User Manual

11 - 8 MC65 User Guide
Four Slot Ethernet Cradle
MC65 battery is not
charging.
MC65 was removed
from cradle or cradle
was unplugged from
AC power too soon.
Ensure cradle is receiving power. Ensure MC65 is seated correctly.
Confirm main battery is charging under Tap Status Bar > . The
3600 mAh battery fully charges in less than six hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
The MC65 is not fully
seated in the cradle.
Remove and re-insert the MC65 into the cradle, ensuring it is firmly
seated.
Extreme battery
temperature.
Battery does not charge if ambient temperature is below 0°C (32°F)
or above 40°C (104°F).
Spare battery is not
charging.
Battery not fully
seated in charging
slot.
Remove and re-insert the spare battery in the cradle, ensuring it is
firmly seated.
Battery inserted
incorrectly.
Re-insert the battery so the charging contacts on the battery align
with the contacts on the cradle.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
During data
communication, no data
transmits, or transmitted
data was incomplete.
MC65 removed from
cradle during
communications.
Replace MC65 in cradle and retransmit.
Communication
software is not
installed or configured
properly.
Perform setup as described in the MC65 Integrator Guide.
Table 11-3 Troubleshooting the Single Slot USB Cradle (Continued)
Symptom Possible Cause Action
Table 11-4 Troubleshooting the Four Slot Ethernet Cradle
Symptom Cause Solution
During
communication, no
data transmits, or
transmitted data was
incomplete.
MC65 removed
from cradle during
communications.
Replace MC65 in cradle and retransmit.
MC65 has no active
connection.
An icon is visible in the status bar if a connection is currently
active.

Motorola MC65 Specifications

General

Brand	Motorola
Model	MC65
Category	Handhelds
Language	English