Maintenance & Troubleshooting 11 - 9
Vehicle Cradle
Four Slot Battery Charger
r
Battery is not
charging.
MC65 removed
from the cradle too
soon.
Replace the MC65 in the cradle. The 3600 mAh battery fully
charges in less than six hours. Tap
Status Bar >
to view
battery status.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
MC65 is not
inserted correctly in
the cradle.
Remove the MC65 and reinsert it correctly. Verify charging is
active.
Tap Status Bar >
to view battery status.
Ambient
temperature of the
cradle is too warm.
Move the cradle to an area where the ambient temperature is
between 0°C (32°F) and 50°C (122°F).
Table 11-4
Troubleshooting the Four Slot Ethernet Cradle (Continued)
Symptom Cause Solution
Table 11-5
Troubleshooting the Vehicle Cradle
Symptom Possible Cause Action
MC65 battery charging
LED does not light up.
Cradle is not receiving
power.
Ensure the power input cable is securely connected to the cradle’s
power port.
MC65 battery is not
recharging.
MC65 was removed
from the cradle too
soon.
Replace the MC65 in the cradle. The 3600 mAh battery fully charges
in less than six hours.
Battery is faulty. Replace the battery.
MC65 is not placed
correctly in the cradle.
Remove the MC65 from the cradle, and re-insert correctly. If the
battery still does not charge, contact customer support.
The MC65 battery charging LED slowly blinks amber when the MC65
is correctly inserted and charging.
Ambient temperature
of the cradle is too
warm.
Move to an area where the ambient temperature is between -20
o
C
and 50
o
C
50°C (-4°F and 122°F)
.
Table 11-6
Troubleshooting The Four Slot Battery Charger
Symptom Possible Cause Action
Battery not charging. Battery was removed
from the charger or
charger was
unplugged from AC
power too soon.
Re-insert the battery in the charger or re-connect the charger’s power
supply. The 3600 mAh battery fully charges in less than six hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
Battery contacts not
connected to charger.
Verify that the battery is seated in the battery well correctly with the
contacts facing down.
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