Did you select an appropriate cleaning setting?
‐ Head Select: Select “ALL” or the print head which nozzle missing occurs.
‐ Cleaning Mode: If nozzle missing still persists after attempting Normal Cleaning or
Long Cleaning two or three times, perform “Little Charge”.
Nozzle missing remains after
head cleaning.
Printing lines are not straight
/ are duplicated or patchy.
Did you perform Print quality adjustment?
‐ Perform Print quality adjustment.
Did you perform Media feed adjustment?
‐ Perform Media feed adjustment.
Is Ink bag within the validity period?
‐ Use a non-expired ink bag.
Do you use the heaters of the printer?
‐ Check the settings of heaters.
Did you select an appropriate print mode?
‐ Check that the print mode is set to the appropriate mode.
Are Nozzles in good condition?
‐ Perform Nozzle check.
Then if nozzle missing is found, conduct cleaning.
Printed color is not accurate.
Did you install an ink bag on each ink pack case with correct ink color of
S/C card?
‐ Check that the ink color written on S/C card matches the ink color of ink bag installed
on each ink pack case.
‐ If it does not match, perform “Longstore” to clean the print head and then perform
initial ink charging.
Are Nozzles in good condition?
‐ Perform Nozzle check.
Then if nozzle missing is found, conduct cleaning.
Is there any ink stains or deposits on the cleaning wiper or circumference
of the print head?
‐ Clean the cleaning wiper and circumference of the print head.
Printed area does not dry
completely.
• If an image contains high ink density area, the area may not dry easily.
• Depending on the media being used, printed area may not dry easily.
Note
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