What to do if the scale display is blank on my NCR 74 OFX (7874)?
- KKayla AndersonAug 14, 2025
If the scale display on your NCR Barcode Reader is blank, it might be due to an obstruction on the Top Plate or Produce Guard. First, try pressing the Scale Zero button. If that doesn't work, check for and remove any interference around the edge of the Top Plate, Produce Guard, and Front Bezel. Also, make sure to remove any foreign objects from under the Top Plate.