NCR 74 OFX (7874) - Isolating Sensormatic Problems

Chapter 6: Troubleshooting 6-5
Isolating Sensormatic® Problems
Possible Cause Corrective Action
Sensormatic ® ScanMax™ Pro
Controller not turned on
Check the On/Off switch on the
ScanMax ™
Pro Controller if it is turned on.
24859
Problem
Does not
deactivate tags
Replace Sensormatic ® Interlock Cable.
Faulty Sensormatic ®
Interlock Cable
Does not
deactivate tags
Replace Sensormatic ® ScanMax ™
Antenna or Antenna Cable.
Faulty Sensormatic ®
ScanMax ™ Antenna
or Antenna Cable
Does not
deactivate tags
Replace Sensormatic ® ScanMax ™ Pro Controller.
Faulty Controller
Does not
deactivate tags
Check the On/Off switch on the Sc anMax™
Pro Contoller if it is turned on.
Sensormatic ® ScanMax ™ Pro
Controller not turned on
Red Status
Indicator flashes
rapidly