Message Notification
130 ◆ Chapter 2: Features IntraMail for Aspire System Guide
Unique Programming for Digital Pager Message Notification
Step 1 Set up the system-wide options that apply to the digital pager callback number.
1.1 47-01-07: Digital Pager Callback Number on page 195.
- Set the Digital Pager Callback Number portion of the Message Notification callout number
for a digital pager. This is the portion of the callout number that is appended to the pager
service telephone number.
✔By default, this option is X*M#, where:
- X is the number of the extension that generated the notification.
- * is a visual delimiter (to make the pager display easier to read).
- M is the number of new messages in the extension’s mailbox.
- # is the digit normally used by the pager service for positive disconnect.
1.2 47-01-08: Delay in Dialing Digital Pager Callback Number on page 196.
- Set the delay (0-99 seconds) that occurs just before IntraMail dials the Digital Pager Call-
back Number portion of the Message Notification callout number for a digital pager. Set
this delay so the pager service has enough time to connect to the digital pager before send-
ing the callback number. Your pager service may be able to help you determine the best
value for this option (0-99 seconds). When placing a digital pager notification, the system:
- Seizes the trunk specified by the Trunk Group Routing setup.
- Dials the user-entered notification number (in
MSG + OP + N).
-
Waits the 47-01-08: Delay in Dialing Digital Pager Callback Number interval.
- Dials the number entered in 47-01-07: Digital Pager Callback Number.
- The system assumes that the notification number will complete dialing approximately 4
seconds after trunk seizure. This means that, by default, the Digital Pager Callback Number
will be dialed into the pager service about 13 seconds after trunk seizure.
- Your pager service may be able to help you determine the best value for this option.
✔By default, this option is 9 seconds.
Step 2 Set up the system-wide options that apply to digital pager callouts/
2.1 47-01-09: Wait Between Digital Pager Callout Attempts on page 196.
- Set the minimum time (1-255 minutes) between unacknowledged or unanswered digital
pager Message Notification callouts. (A subscriber acknowledges a digital pager notifica-
tion by logging onto their mailbox.) After this interval expires, IntraMail will try the callout
again (for up to the number of times set in 47-01-14: Number of Callout Attempts).
- If the system dials the callout number and the pager service is busy, it will retry the number
in one minute.
✔By default, this option is 15 minutes.
2.2 47-01-15: Send Pager Callout Until Acknowledged on page 197.
- When this option is enabled (1), IntraMail will continue to retry a digital pager Message
Notification callout until the notification is acknowledged. If this option is disabled (0),
IntraMail will retry a digital pager Message Notification the number of times specified in
47-01-14: Number of Callout Attempts. This option does not apply to Message Notification
callouts to telephone numbers.
-
A digital pager notification is considered acknowledged when the recipient logs onto the
mailbox.
✔By default, this option is disabled (0).
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