Undefined Routing
IntraMail for Aspire System Guide Chapter 2: Features ◆ 173
2
Undefined Routing
Description
An Automated Attendant Undefined Routing is a Dial Action Table key assignment for which there is no
routing defined. When an Automated Attendant caller dials a digit and there is no routing assigned, IntraMail
plays, “That is an invalid entry. ” IntraMail then repeats the dialing options (Instruction Menu) to the caller.
If a Dial Action Table key assignment has no function, you should normally leave it undefined. By default,
keys 1,2, 5, 6, 7, and 8 have Undefined Routing.
Related Features
Dial Action Table (page 62)
Undefined Routing is a Dial Action Table Action.
Instruction Menu (page 100)
The active Call Routing Mailbox’s Instruction Menu repeats after a caller dials a digit with an Undefined
Routing.
Programming
Step 1 To set up an Undefined Routing for a Dial Action Table:
1.1 47-13-01: Dial Action Table Actions: UND Action - Undefined Routing (0) on page 239.
- For a key that should have an Undefined Routing, the Action entry should be UND. There is
no corresponding Number option entry.
✔By default, keys 1,2, 5, 6, 7, and 8 have Undefined Routing.
Operation
N/A
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