Voice Mail Overflow
178 ◆ Chapter 2: Features IntraMail for Aspire System Guide
Programming
Programming DIL Overflow
Step 1 Set up Direct Inward Lines.
1.1 22-02-01: Incoming Call Trunk Setup
- Assign Service Type 4 to each trunk you want to be a DIL. Make a separate entry for each
Night Service mode.
✔By default, trunks are Service Type 0 (Normal).
1.2 22-07-01: DIL Assignment
- For each trunk designated as a DIL above, enter the extension number of the DIL destina-
tion (e.g., 306). Make a separate entry for each Night Service mode.
✔By default, there are no DIL destinations programmed.
Step 2 Assign IntraMail as the overflow (no answer) destination.
2.1 22-08-01: DIL/IRG No Answer Destination
- For each trunk assigned as a DIL above, enter 102 to make IntraMail the overflow (no
answer) destination.
✔By default, the overflow (no answer) destination is Incoming Ring Group 1.
Step 3 Set the interval after which unanswered calls should route to the overflow destination.
3.1 22-01-04: DIL No Answer Recall Time
- Enter the interval after which unanswered calls should overflow to the programmed over-
flow (no answer) destination.
✔By default, this interval is 0 (no overflow).
Programming Incoming Ring Group Overflow
Step 1 Set up the Incoming Ring Group trunks.
1.1 22-02-01: Incoming Call Trunk Setup
- Assign Service Type 0 (Normal) to each Incoming Ring Group trunk. Make a separate
entry for each Night Service mode.
✔By default, trunks are Service Type 0 (Normal).
Step 2 Assign IntraMail as the overflow (no answer) destination.
2.1 22-08-01: DIL/IRG No Answer Destination
- For each trunk assigned as an Incoming Ring Group trunk above, enter 102 to make Intra-
Mail the overflow (no answer) destination.
✔By default, the overflow (no answer) destination is Incoming Ring Group 1.
Step 3 Set the interval after which unanswered calls should route to the overflow destination.
3.1 22-01-04: DIL No Answer Recall Time
- Enter the interval after which unanswered calls should overflow to the programmed over-
flow (no answer) destination.
✔By default, this interval is 0 (no overflow).
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