Automatic Routing for Rotary Dial Callers
IntraMail for Aspire System Guide Chapter 2: Features ◆ 51
2
Automatic Routing for Rotary Dial Callers
Description
If an Automated Attendant caller doesn’t dial any digits, IntraMail will automatically route them to a speci-
fied option (such as the operator or a mailbox). This lets rotary telephone users stay on the line to leave a
message or have their call processed. Without Automatic Routing for Rotary Dial Callers, rotary callers
would not be able to use the Automated Attendant.
Related Features
Guest Mailbox (page 96)
Consider routing rotary dial callers to a Guest Mailbox to collect messages.
Programming
Step 1 Program the Dial Action Table TIMEOUT function.
1.1 47-13: IntraMail Dial Action Tables on page 235.
- Since rotary dial callers can’t dial DTMF digits, the TIMEOUT function provides routing.
✔By default, TIMEOUT is an Unscreened Transfer (UTRF) to the operator (301).
Operation
N/A
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