Directory Dialing
IntraMail for Aspire System Guide Chapter 2: Features ◆ 67
2
Programming
Using a Routing Mailbox for Directory Dialing
Step 1 Set up the Directory Dialing Mailbox.
1.1 47-07-01: Routing Mailbox Active on page 217.
- Select the Routing Mailbox you want to assign as a Directory Dialing Mailbox (1-16) and
enter 1 (Yes - enabled) to make the mailbox active.
✔By default, all Routing Mailboxes are active.
1.2 47-07-02: Routing Mailbox Type on page 217.
- Enter 4 to make the selected Routing Mailbox a Directory Dialing Mailbox.
✔By default, there are no Routing Mailboxes assigned as Directory Dialing Mailboxes.
Step 2 Set up the name programming and enter names.
2.1 47-01-16: Name Format on page 198.
- Determine how extension names should be entered in 15-01-01: Extension Name or via
the telephone. The options are 0 (first name followed by last name) or 1 (last name fol-
lowed by first name).
✔By default, the system expects names to be entered as first name followed by last name (0).
2.2 15-01-01: Extension Name on page 191.
- Enter the name for each extension. The format you use should follow the setting of
47-01-16: Name Format.
✔By default, there are no names entered.
2.3 47-15-03: Extension Name Match on page 246.
- Select the portion of the extension name on which the Directory Dialing Mailbox should
route. Enter 0 for first; 1 for last. This option allows for dial-by-first-name and dial-by-last-
name Directory Dialing.
-
For example, if
47-01-16:
Name Format is 0 and the name in 15-01-01: Extension Name is
entered as first name followed by last name, enter 1 in this option to set up last name dialing.
✔By default, the Directory Dialing Mailbox routes on the first portion of the name (0).
Step 3 Set up Directory Lists to control which extensions Directory Dialing can access.
3.1 47-02-15: Directory List on page 204.
-
Select the Directory List to which the extension belongs. The entries are 1-8 (for lists 1-
8), 0 (for no list), or * (for all lists). Directory Dialing to the extension can occur only if
the list entry matches the setting in 47-15-02: Directory List Number to Use for the
Directory Dialing Mailbox.
✔By default, extensions are not included in a Directory List (0).
3.2 47-15-02: Directory List Number to Use on page 246.
- The Directory Dialing Mailbox can route calls only to the members of the Directory List
specified in this option. The entries are 1-8 ( for lists 1-8).
✔By default, the Directory Dialing Mailbox uses list 1.
Step 4 How many letters of the employee’s name must the caller dial?
4.1 47-15-01: Minimum Number of Letters Required on page 246.
- Specify how many letters of an employee’s name the caller must dial to use Directory Dial-
ing. If the caller dials less than the specified minimum number of letters, IntraMail cannot
route the call. The entries are 1-3 (1-3 letters).
✔By default, callers must dial at least 1 letter of the employee’s name (1).
Step 5 When Directory Dialing finds a name match, should it route the call as a Screened or
Unscreened Transfer?
Unscreened Transfer
5.1 47-15-04: Unscreened or Screened Transfer on page 247.
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