NEC Aspire S IntraMail - Page 165

Screened Transfer
IntraMail for Aspire System Guide Chapter 2: Features ◆ 155
2
Related Features
Answer Tables (page 36)
Determines how the Automated Attendant answers outside calls on each trunk.
Automated Attendant (page 47)
The Answer Table determines how the Automated Attendant answers calls.
Call Routing Mailbox (page 54)
■ The mailbox associated with an Answer Table that specifies which dialing options (Dial Action Table)
and announcements are available to Automated Attendant callers.
■ You cannot program a Call Routing Mailbox as a Screened Transfer (TRF) Dial Action Table destination.
Caller ID (page 57)
IntraMail provides Caller ID data for a Screened Transfer call after it is answered.
Screened Transfer (TRF) Operation
■ Call = Call answered by the Automated Attendant.
■ Extension = Extension dialed by Automated Attendant caller.
If Auto Attendant Do Not Disturb is off
(see page 42 for more on this feature):
Extension Idle Extension Busy Extension in DND
With Active
Greeting Recorded
1. Places a screened (Inter-
com) call to extension.
-If answered, transfers call.
2. If unanswered
1
:
-With no Next Call Routing
Mailbox, caller hears greet-
ing and can leave a message.
-With a Next Call Routing
Mailbox, caller can dial 1
to leave a message or 2
2
for
other options.
1. When busy:
-With no Next Call Routing
Mailbox, caller hears greet-
ing and can leave a mes-
sage.
-With a Next Call Routing
Mailbox, caller can dial 1
to leave a message or 2
2
for
other options.
1. When in DND:
-With no Next Call Routing
Mailbox, caller hears greet-
ing and can leave a mes-
sage.
-With a Next Call Routing
Mailbox, caller can dial 1
to leave a message or 2
2
for
other options.
With Active Greet-
ing Not Recorded
1. Places a screened (Inter-
com) call to extension.
-If answered, transfers call.
2. If unanswered
1
:
-With no Next Call Routing
Mailbox, IntraMail prompts
caller to leave a message.
-With a Next Call Routing
Mailbox, caller can dial 1
to leave a message or 2
2
for
other options.
1. When busy:
-With no Next Call Routing
Mailbox, IntraMail
prompts caller to leave a
message.
1. With a Next Call Routing
Mailbox, caller can dial 1
to leave a message or 2
2
for
other options.
1. When in DND:
-With no Next Call Routing
Mailbox, caller hears greet-
ing and can leave a mes-
sage.
-With a Next Call Routing
Mailbox, caller can dial 1
to leave a message or 2
2
for
other options.
If Auto Attendant Do Not Disturb is on
(see page 42 for more on this feature):
Extension Idle Extension Busy Extension in DND
With Active Greet-
ing Recorded or
not recorded
1. Sends call immediately to mailbox:
-Plays greeting.
-Prompts caller to start recording.
1
After 47-08-02: Screened Transfer Timeout interval.
2
Dialing 2 routes the call to the Next Call Routing Mailbox for additional dialing options. See Next Call Routing Mailbox
on page 140 for more.