TROUBLESHOOTING
Table 16. Smart DC Controller - Troubleshooting
Display
Condition
Description
Alert, Error or
Fault
Possible Causes Solutions
ERROR 6
STC-VFD
COMM ERR
Not used in
SlideSmart.
N/A N/A
ERROR 7
MENU
CHECKSUM
Software issue
exists that may
require factory
reset.
Corrupt software or data.
Call HySecurity Technical
Support for assistance.
ERROR 8
RPM SENSOR
RPM sensor
disconnected.
Motor Encoder or wires are damaged
or unplugged.
Check wiring from motor
to Smart DC Controller
board.
ERROR 9
BATTERY
DISCONNE
Smart DC
Controller
detects
no battery
connected.
Batteries are disconnected, or a wiring
fault exists. SlideSmart operators ship
with a wire disconnected to prevent
battery drain. Replaced by Alert 28 in
h5.57 software version.
1. Ensure red wire in
upper left corner
of control box is
connected to switch.
2. Correct any issues
with battery wiring.
3. Check 35 amp fuse
on circuit board.
ERROR 10
SLOWDOWN
SWITCH
Not used in
SlideSmart.
N/A N/A
SlideSmart HD Programming and Operations
101101
MX4435 Rev.G ©2022
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