Table 16. Smart DC Controller - Troubleshooting
Display
Condition
Description
Alert, Error or
Fault
Possible Causes Solutions
HYSECURITY
LOADER
Software is
being loaded
into Smart DC
Controller.
Software is currently being loaded.
Wait for software to nish
loading.
ALERT 1 FORCE
OPEN
Gate forced
open.
Gate has been forced open from a full
close limit and is being prevented from
re-closing.
Will self-clear after an
open or close input.
ALERT 2
DRIFT CLOSED
Gate drifted
closed.
Gate has drifted closed from a full
open limit and is being prevented from
re-opening.
Will self-clear after an
open or close input.
ALERT 3 EXCESS
DRIFT
Gate drift in
transit - Advisory
only
Alert appears if gate drifts three times
in a ve minute period.
Check track to make sure
it is level.
ALERT 4 MOTOR
OVERLOAD
Thermal
overload alert.
When alert is
triggered, gate
can only “fully
open” until alert
is cleared.
Motor drive heat sink exceeds 195°F.
Alert will temporarily disable operator,
but will automatically reset itself when
it cools down. May also occur if the
heatsink temperature is 70°F. higher
than ambient temperature.
Check gate hardware,
weight/length of gate.
Alert automatically clears
when temperature drops
below threshold.
ALERT 5 BOTH
LIM ACTIVE
Not used on
SlideSmart.
N/A N/A
ALERT 6 LIM
NOT RELEASED
Not used on
SlideSmart.
N/A N/A
ALERT 7
FREQ SHIFT
FAULT
Hy5B has
detected a
frequency
change outside
normal range.
Likely causes are poor integrity of
loops or metallic objects within range.
This message will also indicate which
detector alert applies to: Exit Loop
(ELD), Inside Obstruction Loop (IOLD),
Outside Obstruction Loop (OOLD), or
Center Loop (CLD) - (User Relay 22).
Loop lead in wires and
roadway should be
checked for problems
or replaced.
ALERT 8
LOOP SHORTED
Hy5B has
detected a
loop shorted to
ground.
Caused by inadequate insulation of
loop wires.
Loop lead in wires and
roadway should be
checked for problems
or replaced.
ALERT 9
LOOP OPEN
Hy5B has
detected a lack
of continuity in
loop wire.
Caused by broken loop wire or wire
has come unplugged from detector.
Loop and lead in wires
should be checked for
problems or replaced.
TROUBLESHOOTING
SlideSmart HD Programming and Operations
9595
MX4435 Rev.G ©2022
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