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Table 16. Smart DC Controller - Troubleshooting
Display
Condition
Description
Alert, Error or
Fault
Possible Causes Solutions
ALERT 10
12C BUS ERROR
Smart DC
Controller has
detected a
communication
error with a
Hy5B vehicle
detector.
Caused by removal of Hy5B or lack
of integrity of socket connection.
This message will also indicate which
detector alert applies to: Exit Loop
(ELD), Inside Obstruction Loop (IOLD),
Outside Obstruction Loop (OOLD), or
Center Loop (CLD) - (User Relay 22).
Remove and re-install
the Hy5B and press
RESET. Replace Hy5B, if
necessary.
ALERT 11
DETECTOR
FAULT
Smart DC
Controller has
detected a
problem within
an Hy5B vehicle
detector.
Caused by a fault within Hy5B. This
message will also indicate which
detector alert applies to: Exit Loop
(ELD), Inside Obstruction Loop (IOLD),
Outside Obstruction Loop (OOLD), or
Center Loop (CLD) - (User Relay 22).
Remove and re-install
the Hy5B and press
RESET. Replace Hy5B, if
necessary.
ALERT 12
ON TOO LONG
Smart DC
Controller has
an active loop
input (Hy5B or
box detector
output) for
more than 5
minutes.
Caused when Smart DC Controller
sees an active loop for more than
5 minutes. “Active” loop can be
actual or false. This message will
also indicate which detector alert
applies to: Exit Loop (ELD), Inside
Obstruction Loop (IOLD), Outside
Obstruction Loop (OOLD), or Center
Loop (CLD) - (User Relay 22).
Check trafc patterns
at site. Loop and lead
in wires should be
checked for problems
or replaced.
ALERT 13
STIFF GATE
Smart DC
Controller has
detected a gate
that, over time,
has taken more
power to move
than it used to.
Caused by degrading gate hardware
or debris in track. This alert appears in
history log. It does not have any effect
with regard to opening or closing gate.
Check and correct gate
hardware as required.
ALERT 14
STUCK GATE
Smart DC
Controller has
detected that
it cannot move
gate at all.
Caused by broken gate hardware or
ice/snow buildup.
Check and correct gate
hardware as required.
TROUBLESHOOTING
SlideSmart HD Programming and Operations
9696
support.hysecurity.com

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