Nice HySecurity SlideSmart HD - Page 97

Table 16. Smart DC Controller - Troubleshooting
Display
Condition
Description
Alert, Error or
Fault
Possible Causes Solutions
ALERT 15
NO TARGET
Target magnet
on the chain
is missing or
has not been
detected.
Target magnet fell off or target sensor
wires are damaged.
1. Make sure target is
properly fastened to
chain.
2. Check target sensor
to make sure it is
reading magnet.
Change sensor if
it or its wires are
damaged.
ALERT 16
COM BUS ERROR
Smart DC
Controller
has detected
an internal
communications
error.
Several possible causes:
z Excessive electrical noise.
z Lack of earth grounding.
z Internal problem on Smart DC
Controller.
1. Determine and
remedy source of
electrical noise.
2. Install a ground rod.
3. Replace Smart DC
Controller.
ALERT 17
BAD COIN
BATTERY
Small battery
on Smart DC
Controller is
loose or needs
replacing.
Coin battery is loose or dead.
1. Verify that battery is
properly seated.
2. Replace coin
battery.
3. Restore power.
4. Press RESET button.
ALERT 18
CHANGE
BATTERY
Smart DC
Controller has
detected that
24VDC UPS
batteries need
to be replaced.
Batteries are not taking a charge
properly.
Buzzer will chirp every
minute until UPS
batteries are replaced.
ALERT 19
FALSE
SLOWDOWN
Not used in
SlideSmart.
N/A N/A
ALERT 20
LI BLOCK OPEN
Not used in
SlideSmart.
N/A N/A
FAULT 1
MOTOR RUN
TIME
Should not
occur in
SlideSmart.
Maximum run timer fault. Call Technical Support.
ALERT 21
Not used in
SlideSmart.
TROUBLESHOOTING
SlideSmart HD Programming and Operations
9797
MX4435 Rev.G ©2022