Nice HySecurity SlideSmart HD - Page 99

Table 16. Smart DC Controller - Troubleshooting
Display
Condition
Description
Alert, Error or
Fault
Possible Causes Solutions
FAULT 2
PHOTO EYE
Photo eye is
missing or not
working.
This fault can only occur if monitored
photo eye check fails. See "Monitored
External Entrapment Sensors" on page
86 for details.
Correct malfunctioning
photo eye.
FAULT 3
VOLTAGE SAG
Not used in
SlideSmart.
N/A N/A
FAULT 4
GATE NO LOAD
Smart DC
Controller
has detected
there is no load
on operator.
Gate is non-
operational
while this fault
is triggered.
Possible causes:
z Motor wires disconnected.
z DC switch off.
1. Check DC motor
wires.
2. Turn DC power
switch on.
3. Press RESET to clear
fault.
FAULT 5
LIMIT FAILED
Not used in
SlideSmart.
N/A N/A
FAULT 14
STUCK GATE
Smart DC
Controller
tries 3 times to
overcome stuck
gate. Gate is
non-operational
while this fault
is triggered.
Caused by broken gate hardware or
ice/snow buildup.
1. Check and correct
gate hardware as
required.
2. Press RESET to clear
fault.
ERROR 1
DIRECTION
ERROR
Smart DC
Controller
detects operator
ran in wrong
direction.
Motor wiring.
1. Check motor wiring
and correct, as
needed.
2. Press RESET to clear
fault.
ERROR 3
Hy5B FAILED
Smart DC
Controller
detects
communication
error with a
Hy5B vehicle
detector.
Caused by Hy5B removal or lack
socket connection integrity. Message
indicates which detector alert applies
to: Exit Loop (ELD), Inside Obstruction
Loop (IOLD), Outside Obstruction
Loop (OOLD), or Center Loop (CLD).
1. Press RESET.
2. Remove and re-
install Hy5B.
3. Replace Hy5B, if
needed.
TROUBLESHOOTING
SlideSmart HD Programming and Operations
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MX4435 Rev.G ©2022