7.7.1 Utility—Email Notification—Alert ................................................................................ 126
7.7.2 Utility—Email Notification—System Analysis ............................................................. 127
7.7.3 Utility—Email Notification—Test Email ....................................................................... 127
7.8 Utility—Command ....................................................................................................... 128
7.8.1 Utility—Command—UM Command ............................................................................ 128
7.9 Utility—UM – System Prompts Customisation ......................................................... 129
7.10 Utility—Automatic Two-way Recording .................................................................... 131
7.10.1 Utility—Automatic Two-way Recording—Supervisor Setting ...................................... 131
7.10.2 Utility—Automatic Two-way Recording—Extension Setting ....................................... 131
7.10.3 Utility—Automatic Two-way Recording—Extension Setting List ................................ 131
7.10.4 Utility—Automatic Two-way Recording—Maintenance .............................................. 133
7.11 Utility—UM - System Maintenance ............................................................................ 134
7.12 Utility—CS-Web Connection ...................................................................................... 135
8 Users .................................................................................................... 137
8.1 Users—User Profiles ................................................................................................... 138
8.1.1 Users—User Profiles—Advanced setting ................................................................... 140
8.2 Users—Add User ......................................................................................................... 145
8.2.1 Users—Add User—Single User ................................................................................. 145
8.2.2 Users—Add User—Multiple Users ............................................................................. 148
8.3 Users—Automatic Two-way Recording .................................................................... 150
8.3.1 Users—Automatic Two-way Recording—Edit a Recording ........................................ 150
8.3.2 Users—Automatic Two-way Recording—Record List ................................................ 150
8.4 Users—Call Management ........................................................................................... 152
8.4.1 Users—Call Management—Group Monitor ................................................................ 152
8.4.2 Users—Call Management—ACD Report ................................................................... 153
8.4.3 Users—Call Management—ACD Scheduled Export .................................................. 153
8.4.4 Users—Call Management—ACD Export History ........................................................ 154
9 PBX Configuration—[1] Configuration ............................................. 157
9.1 PBX Configuration—[1-1] Configuration—Slot ........................................................ 158
9.2 PBX Configuration—[1-1] Configuration—Slot—System Property ........................ 164
9.2.1 PBX Configuration—[1-1] Configuration—Slot—System Property—Main ................. 164
9.2.2 PBX Configuration—[1-1] Configuration—Slot—System Property—Site ................... 168
9.2.3 PBX Configuration—[1-1] Configuration—Slot—System Property—Slot Summary ... 182
9.2.4 PBX Configuration—[1-1] Configuration—Slot—System Property—NSVM ............... 184
9.3 PBX Configuration—[1-1] Configuration—Slot—Activation Key Status ................ 185
9.4 PBX Configuration—[1-1] Configuration—Slot—VoIP Property ............................. 190
9.4.1 PBX Configuration—[1-1] Configuration—Slot—VoIP Property—VoIP (Ext) Setting . 190
9.4.2 PBX Configuration—[1-1] Configuration—Slot—VoIP Property—VoIP (Trunk) Setting ....
190
9.5 PBX Configuration—[1-1] Configuration—Slot—UM Card Property ...................... 194
9.6 PBX Configuration—[1-1] Configuration—Slot—UM Port Property ....................... 195
9.7 PBX Configuration—[1-1] Configuration—Slot—Port Property—Port Type View .......
196
9.8 PBX Configuration—[1-1] Configuration—Slot—Shelf Property—V-SIPGW ......... 197
9.9 PBX Configuration—[1-1] Configuration—Slot—Card Property—V-SIPGW .......... 200
9.10 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-SIPGW ........... 201
9.11 PBX Configuration—[1-1] Configuration—Slot—Shelf Property—V-IPGW ........... 218
9.11.1 PBX Configuration—[1-1] Configuration—Slot—Shelf Property—V-IPGW—GK Settings
..................................................................................................................................... 222
9.11.2 PBX Configuration—[1-1] Configuration—Slot—Shelf Property—V-IPGW—Hunt Pattern
..................................................................................................................................... 222
9.12 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-IPGW ............. 224
9.13 PBX Configuration—[1-1] Configuration—Slot—Card Property—V-IPEXT ........... 225
Table of Contents
PC Programming Manual 7