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HD11 XE Getting Started
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Using the System
➤ To find your system serial number, model number, and software
revision number when the system is on
1. Press Setup and click the Options tab.
2. Click Options. The serial number, model number, and software revision num-
ber appear on the top blue border of the Options window.
➤ To f i n d y o u r s y s t e m s e r i a l n u m b e r if the system is off or is not
functioning properly
Locate the system serial number on the lower back of the system, near the power
cord.
Tr o u b l e s h o o t i n g
This section provides information on troubleshooting your system.
System Does Not Turn On
➤ To t r o u b l e s h o o t a s y s t e m that does not turn on when you press the On/
Off button
1. Look at the power supply LED indicator. The LED indicator is located to the
left of where the power cord attaches to the system.
2. If the LED is off, it indicates that there is no power to the system. Do the fol-
lowing:
a. Check to make sure the power cord is firmly plugged into the wall outlet.
b. Make sure the other end of the power cord is securely connected to the
system.
3. If the LED is on, it indicates the system does have electrical power. Do the fol-
lowing:
a. Unplug the power cord from the wall outlet and wait at least 30 seconds
before reconnecting the power cord.
b. Press the On/Off button to restart the system. It may take several min-
utes for the system to restart.
4. If the system still does not start, contact your Philips representative.
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