Using the System
HD11 XE Getting Started
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System Freezes
➤ To t r o u b l e s h o o t a s y s t e m t h a t f r e e zes, or some controls that seem to
freeze
1. Press and release the On/Off button to shut down the system. Wait at least
90 seconds for the system to shut down. If the system does not respond, con-
tinue to step 2.
2. Press and hold the On/Off button for at least 10 seconds to force the system
to turn off. When the system is completely off, press the On/Off button to
restart the system. It may take several minutes for the system to restart. If the
system does not respond, continue to step 3.
3. If the system does not respond to any of the procedures listed in the previous
steps, do the following:
a. Unplug the power cord from the wall outlet.
b. Wait at least 30 seconds, and then reconnect the power cord.
c. Press the On/Off button to restart the system. It may take several min-
utes for the system to restart.
Tr a c k b a l l D o e s No t Mo v e C u r s o r o r M ov e s C u r s o r E r r a t i c a l l y
Clean the trackball. See “Cleaning the Trackball” on page 122.
Fan Turns on Periodically When the System Is Off
If the system is turned off, but is still plugged into the wall outlet, the fan comes
on periodically to regulate the temperature within the system. This is normal.
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