Table of Contents
xiiiSV62261 Rev. C
Display Difficult to Read ..................................................13-3
Printing Problems ............................................................13-3
Feeding Problems (stalled envelopes) ...........................13-4
To avoid stalled envelopes ....................................... 13-4
To clear stalled envelope in printer area .................. 13-4
To clear stalled envelope in feeder area (DM400c) .......13-5
To clear stalled envelope in transport/WOW area
(DM475) ..........................................................................13-6
Moistening Problems (envelopes don't seal) ...................13-8
Mail Transport Error Messages ..........................................13-9
Problems Connecting to Data Center via LAN Network..13-10
Problems Refilling Postage via PC Meter Connect™ .... 13-11
Problems Connecting to the Data Center via PC Meter
Connect™ ..................................................................13-13
Problems Connecting to the Data Center via Analog Line .. 13-14
Viewing System Configuration Levels ...........................13-14
Accidentally Printing the Wrong Postage ......................13-15
14 • Supplies and Options
Supplies and Accessories ...............................................14-2
Options ............................................................................14-2
Weighing Platform .................................................... 14-2
Moistener ................................................................. 14-3
Postal Inscriptions/Advertisements .......................... 14-3
Departmental Accounting ......................................... 14-3
Electronic USPS
®
Confirmation Services ................. 14-3
Appendix A • Specifications
Equipment Specifications ................................................. A-1
Material Specifications ...................................................... A-3
Appendix B • USPS
®
First Class Mail
®
Sizes
Appendix C • Glossary
Index