If firmware update does not complete successfully, try to update it again. If firmware update always
fails, replace the controller board.
6. Turn the machine off.
7. If you are finished, remove the SD card from the slot and turn the machine on.
-or-
If you need to update another module, leave the SD card in place, turn the machine on again and
repeat this procedure from Step 1.
Here is a table that shows the approximate amount of time required to update each module after the
update has started.
No. Name Time
1 Web Support 20 sec.
2 Network Support 40 sec.
3 Onboard Sys 90 sec.
4 Onboard Prn 50 sec.
5 Engine 7 min.
6 NetworkDocBox 10 sec.
• The "Engine" module is very large and very slow to start. You may not see the asterisks (*) display
until about 60 sec. have elapsed. (Total time: approximately 7 min. to complete.)
Printing the Self-Diagnosis Report
The Self-Diagnosis Report, printed with SP5990 (SP Print Mode), lists the current names and version num-
bers of the update modules.
1. To enter the SP mode, push and hold down for 5 sec. then push [#Enter].
2. Push to display "2. Engine" then push [#Enter].
3. Push to display "5. Mode" then push [#Enter].
SP5024
mm/inch Display
4. Push once to select SP5990 then push [#Enter].
Updating the Firmware
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