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4. Troubleshooting
Error & Status Messages on the Display
Panel
Messages/Second messages Descriptions and Solutions
All mailbox trays are full. Re-
move the paper.
All output trays have become full during sequential output. Re-
move paper from all output trays.
Close duplex unit cover. The cover of the optional Duplex Unit is open. Close the cover
of the optional Duplex Unit.
Collate has been cancelled. Try installing an SDRAM module. When doing this, contact
your service representative.
DIMM has a problem. Call
service representative.
The DIMM inside the machine is abnormal. Replace the DIMM.
For replacement, contact your service representative.
Driver setting error. (Memo-
ry)
Correct the Font Set Download parameters.
Duplex has been cancelled. Try installing an SDRAM module. When doing this, contact
your service representative. Also, use paper with size for du-
plex printing.
Ethernet board has a prob-
lem. Call service representa-
tive.
An error has occurred in the optional Network Interface Board.
Turn off the power switch. Replace the Network Interface Board
and turn on the power switch.
Exceeded max capacity of
document server. Cannot
stored.
Make the size of the transmission files smaller, or delete some of
the files from the Document Server.
Exceeded max pages. Collate
is incomplete.
The sort table has overflowed. Expand memory.
Exceeded max number of
files of document server.
Cannot stored.
Delete some of the files from the Document Server.
Exceeded max number of
pages of document server.
Cannot stored.
Reduce the number of pages in the transmission files, or delete
some of the files from the Document Server.
Exceeded max. stored files in
sample print and locked
print.
Delete unnecessary files from the machine.
Exceeded max. stored pages
in sample print and locked
print.
Reduce the number of pages to be printed.
Following output tray is full.
Remove the paper. #
The specified finisher tray is full. Remove paper from the tray.
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