Troubleshooting Tips
141
Troubleshooting
Other
Values cannot be entered in [Custom]
in [Original Size].
The value may exceed the setting
range.
The paper size that can be entered is
width from 10 to 602 mm and length
from 10 to 602 mm. Enter the values
within this range.
Two-byte characters may have been
used.
Enable one-byte characters, and then
enter the values in one-byte characters.
A long name cannot be entered in the
[Custom paper entry] dialog box.
The number of characters entered may
have exceeded the valid range of the
length.
Valid range of the length is 30
characters.
[Width] and [Length] cannot be entered
in the [Custom paper entry] dialog box.
The value may have exceeded the
setting range.
Enter the values within this range.
Two-byte characters may be used. Enable one-byte characters, and then
enter the values in one-byte characters.
Status Possible cause Action
Settings such as the paper size cannot
be changed in the Printer Driver
property.
The configuration items may be
shaded.
Only the users with full control access
for machine settings can change the
settings.
Some items in the Printer Driver
settings cannot be changed.
The configuration items may be
shaded.
Changeable functions may be
restricted depending on the
combination of items.
Paper sticks to the surface of the Print
Drum.
(The indicator is shown frequently.)
There is a large solid area at the top of
the original.
Large solid area at the top of the
original may make the paper ejection
difficult. Turn the original data 180-
degrees, and then carry out the
master-making again.
Status Possible cause Action