RTI Barracuda - 7.3 How To Report a Problem

7. Problems and Solutions
Bluetooth
2012-10/4.3A
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Barracuda & QABrowser Reference Manual
If you want to disable the Bluetooth passkey do the same thing but select Disable
Bluetooth Passkey instead. If you are asked for a PIN code during the startup do not
enter a PIN code, just cancel instead. Because if you do, you will have activated your
Bluetooth and RTI Updater cannot reconfigure the Bluetooth module when it is active.
How To Report a Problem7.3
There is a way of automatically sending technical support information to RTI
Electronics AB when you are experiencing problems with the QABrowser.
This is how you use that functionality:
1.
HotSync the Palm handheld that you are experiencing the problem with.
2.
On your PC, go to Start Menu | All Programs | RTI Electronics | QABrowser
Updater and click Send Support Information.
3.
A dialogue window will be shown. Please enter a description of the problem.
The more information you give, we will have better chances of reproducing the
problem and finding a solution to it.
4.
Click Send to send the auto-generated email.