116 S&C Instruction Sheet 461-504
Troubleshooting
STEP 7. The Clear Service Now–Final Step dialog box will appear. See Figure 159. Click
on the Ok button. A dialog box will appear.
If the TripSaver II recloser is at 0% contact wear: A dialog box will appear explain-
ing that the Service Now state cannot be cleared.
“This Recloser cannot be repaired and must not be reused. This ends the
Clear “Service Now” process for this recloser.”
If the TripSaver II recloser is not at 0% contact wear: A dialog box will appear
advising the user to proceed to the Functional Test screen. Go to the Functional Test
screen and click on the Simulate Permanent Fault button. The TripSaver II recloser
will go through the permanent fault simulation, and a loud click will sound when it has
completed. Pull up on the trunnion after the test has completed to reset the drop-open
mechanism. Go to the Communications menu and click on the Disconnect menu
item. Disconnect power to the TripSaver II recloser by removing the power module.
Then, reconnect power to the TripSaver II recloser by replacing the power module and
reconnect to it using the method described in “Connect to Device” section on page 30.
STEP 8. Navigate to the Status screen and check the status of the TripSaver II recloser.
If the Status is OK, the Service Now status has been cleared. See Figure 160
on page 114. Then, delete the ATXReset.xml le from the “S&C Electric” folder.
See Figure 160 on page 117. If the Service Now status is still present, contact
the S&C Global Support and Monitoring Center at 1-888-762-1100.
Figure 159. The Clear Service Now - Final Step dialog box.
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