SATO S84 - Handling Error Messages

201
S84-ex/S86-ex Operator Manual
This chapter explains the errors that can occur on the printer and the displays for indicating the current
status.
6.1 When an Error Message Occurs
When there is an error on the printer, the error message will show on the screen.
The error message and the countermeasure message alternate every three seconds.
These screens can be switched using the
/ buttons.
CAUTION
Where parts replacement is concerned, contact your SATO reseller or technical support center to perform
internal inspections and repairs.
The error message, its cause and the countermeasures are as follows.
6
Troubleshooting
Error
No. Message LED/Buzzer Cause Countermeasure
01
Machine error
Lights red.
One long beep.
To clear the error:
Power off the printer.
Defective circuit board. Replace the main board.
02
Flash ROM error
Lights red.
One long beep.
To clear the error:
Power off the printer.
Flash ROM is not
accessible.
Replace the main board.
Number of write has been
exceeded.