Sharp MX-M264N Service Manual

MX-M264U TROUBLESHOOTING 7 – 9
E7-60 MFP connection trouble
E7-61 MFP connection trouble (PCU)
E7-65 MFP EEPROM check sum error
E7-80 MFP - SCU PWB communication error
E7-90 MFP - PCU PWB communication error
E7-91 FAX reception image data error
E7-92 Copy image data error
E7-93 Copy, image send, FAX, filing, print
image data process error
Trouble content Unknown PWB identification information is detected
in the MFPC PWB.
Detail MFP
Cause A PWB/firmware which does not comply with the
machine specifications is connected.
Check & Remedy Check the kind and the version of the firmware.
MFPC PWB trouble.
Trouble content MFP connection trouble
Compatibility trouble between MFP - PCU
Detail MFP
Cause Combination error between the MFPC PWB and the
PCU.
Check & Remedy Check the MFPC PWB.
Check the combination between the MFPC PWB and
the PCU.
Trouble content EEPROM PWB information check sum error
Detail MFP
Cause EEPROM device trouble.
EEPROM device contact trouble.
Device access error due to noises.
Check & Remedy Replace the MFPC PWB.
Trouble content
Detail MFP
Cause SCU PWB - MFPC PWB connection trouble.
SCU PWB trouble.
MFPC PWB trouble.
Check & Remedy Check connection of the SCU PWB and the MFPC
PWB.
Check the ground.
Replace the SCU PWB.
Replace the MFPC PWB.
Trouble content
Detail MFP
Cause PCU PWB - MFPC PWB connection trouble.
PCU PWB trouble.
MFPC PWB trouble.
Check & Remedy Check connection of the PCU PWB and the MFPC
PWB.
Check the ground.
Replace the PCU PWB.
Replace the MFPC PWB.
Trouble content An error of FAX reception image data process occurs.
Detail MFP
Cause Image data process abnormality
HDD trouble
SD card trouble or contact error
Image compression data corruption
MFPC PWB trouble
DIMM memory trouble or contact error
FAX control PWB trouble
Check & Remedy Use SIM60-01 to check the read/write operations of
the memory.
Replace the HDD.
Replace or check installation of the SD card.
Replace the MFPC PWB.
Replace or check installation of the DIMM memory.
Replace the FAX control PWB.
Trouble content An error of copy image data process occurs.
(In Non ERDH)
Detail MFP
Cause Image data process abnormality
HDD trouble
Image compression data corruption
MFPC PWB trouble
DIMM memory trouble or contact error
Check & Remedy Use SIM60-01 to check the read/write operations of
the memory.
Replace the HDD.
Replace the MFPC PWB.
Replace or check installation of the DIMM memory.
Trouble content An image data process error occurs in the following
operation mode:
• Copy (in ERDH)
• Copy composing system function (Water mark)
• When in image send
• When filing documents
• When displaying the preview
• When printing with the GDI/PCL printer
• Copy composing system function (Water mark)
• When printing FAX send result table
Detail MFP
Cause Image data process abnormality
HDD trouble
Image compression data corruption
MFPC PWB trouble
DIMM memory trouble or contact error
Check & Remedy Use SIM60-01 to check the read/write operations of
the memory.
Replace the HDD.
Replace the MFPC PWB.
Replace or check installation of the DIMM memory.

Sharp MX-M264N Specifications

General

Print Technology	Laser
Functions	Print, Copy, Scan, Fax
Print Speed	26 ppm
Max Print Resolution	600 x 600 dpi
Standard Paper Capacity	1100 sheets
Max Paper Capacity	2100 sheets
Automatic Duplexing	Yes
ADF Capacity	100 sheets
Scan Resolution	600 x 600 dpi
Copy Speed	26 cpm
Copy Resolution	600 x 600 dpi
Connectivity	Ethernet, USB