MX-M264U TROUBLESHOOTING 7 – 5
F. Error code list
Trouble
code
Trouble content
Trouble
detection
Mechanism Option Electricity FAX Supply
Main
code
Sub
code
A0 01 PCU PWB ROM error MFP ï‚¡
02 SCU PWB ROM error MFP ï‚¡
04 Scanner expansion PWB (ACU) (ACRE) ROM error MFP ï‚¡
10 Color profile error MFP ï‚¡
11 Firmware version inconsistency (MFP - PCU) MFP ï‚¡
15 Incompatible DSK BOOT and program firmware MFP ï‚¡
20 Conflict firmware and EEPROM data version (MFP) MFP ï‚¡
21 Conflict firmware and EEPROM data version (PCU) PCU ï‚¡
22 Conflict firmware and EEPROM data version (SCU) SCU ï‚¡
E7 01 MFP image data error MFP ï‚¡
03 HDD trouble MFP ï‚¡
04 HDD-ASIC error MFP ï‚¡
07 SD card error MFP ï‚¡
10 Shading error (Black correction) SCU ï‚¡
11 Shading error (White correction) SCU ï‚¡
14 CCD-ASIC error SCU ï‚¡
20 LSU laser detection error PCU ï‚¡
21 LSU LD deterioration trouble PCU ï‚¡
28 LSU control Asic connection error PCU ï‚¡
49 Water Mark data error MFP ï‚¡
50 PCU connection trouble PCU ï‚¡
55 PCU PWB information sum error PCU ï‚¡
60 MFP connection trouble MFP ï‚¡
61 MFP connection trouble (PCU) MFP ï‚¡
65 MFP EEPROM check sum error MFP ï‚¡
80 MFP - SCU PWB communication error MFP ï‚¡
90 MFP - PCU PWB communication error MFP ï‚¡
91 FAX reception image data error MFP ï‚¡
92 Copy image data error MFP ï‚¡
93 Copy, image send, FAX, filing, print image data process error MFP ï‚¡
94 Image file data process error (when importing file data) MFP ï‚¡
96 MFPC PWB DIMM memory check error MFP ï‚¡
EE EL Auto developer adjustment trouble (Over-toner abnormality) PCU ï‚¡
EU Auto developer adjustment trouble (Under-toner abnormality) PCU ï‚¡
F1 00 Finisher - PCU PWB communication error PCU ï‚¡
03 Finisher paper exit roller lifting operation trouble PCU ï‚¡
10 Staple operation trouble PCU ï‚¡
15 Finisher paper exit tray lift operation trouble PCU ï‚¡
19 Finisher alignment operation trouble F PCU ï‚¡
20 Finisher alignment operation trouble R PCU ï‚¡
29 Finisher cooling fan motor abnormality MFP ï‚¡
37 Finisher data backup RAM error PCU ï‚¡
50 Main unit - Finisher combination error PCU ï‚¡
95 Paper exit option configuration error PCU ï‚¡
F2 39 Process thermistor trouble PCU ï‚¡
40 Toner density sensor trouble PCU
ï‚¡
58 Temperature/humidity sensor trouble (HUD_M/TH_M) PCU ï‚¡
64 Toner supply operation trouble PCU ï‚¡
70 Improper toner cartridge detection PCU ï‚¡
74 Toner cartridge CRUM error PCU ï‚¡
F3 12 Paper feed tray 1 lift operation trouble PCU ï‚¡
22 Paper feed tray 2 lift operation trouble PCU ï‚¡
32 Paper feed tray 3 lift operation trouble
42 Paper feed tray 4 lift operation trouble
F6 00 MFPC PWB - FAX communication trouble MFP ï‚¡
01 FAX control PWB EEPROM read/write error FAX ï‚¡
04 FAX MODEM operation trouble FAX ï‚¡
21 Improper combination of TEL/LIU PWB and FAX soft switch MFP ï‚¡
30 FAX 1-chip microprocessor access error (FAX detection) MFP ï‚¡
97 Incompatibility between FAX control PWB and the main machine MFP ï‚¡
98 Incompatibility between the FAX control PWB destination and the main
machine destination
MFP ï‚¡
H2 00 Thermistor open trouble (TH_UM) PCU ï‚¡
01 Thermistor open trouble (TH_US) PCU ï‚¡
H3 00 Fusing section high temperature trouble (TH_UM) PCU ï‚¡
01 Fusing section high temperature trouble (TH_US) PCU ï‚¡