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8009389/YN39/V3-0/2015-08| SICK OPERATING INSTRUCTIONS|GM35
Subject to change without notice
TROUBLESHOOTING AND CLEARING MALFUNCTIONS
10.3.1 Troubleshooting and clearing malfunctions, evaluation unit
10.3.2 Error messages for the GM35 SR-unit
The following error messages, which can be displayed on the evaluation unit, refer to the
GM35 SR-unit.
Error description/message Component/possible cause Clearance
Evaluation unit not
responding
Evaluation unit:
● Evaluation unit power supply
defective.
▸ Check power supply on all system components:
– If necessary, provide power supply on site.
– If necessary, check/reconnect connections on the
system components.
Evaluation unit:
● Incorrect operating voltage.
▸ Check operating voltage set on the evaluation unit:
– If necessary, change setting.
Evaluation unit:
● Defective fuse.
▸ Check fuse in the evaluation unit:
– If necessary, replace fuse.
Evaluation unit:
● No defect localized yet.
▸ Disconnect all system components from the power
supply and reconnect one at a time.
▸ Check the CAN bus cable from the evaluation unit to the
SR-unit resp. terminal box.
Evaluation unit:
● Error occurs again.
▸ Replace the last component connected, contact
Service.
Evaluation unit:
● 24V/5V supply defective.
▸ Check 24V/5V supply, replace evaluation unit resp.
electronic board module; contact Service.
Evaluation unit:
● Inconsistent data detected in
parameter memory.
▸ Press Enter to restart the system; the factory
parameter settings are then active;
▸ If necessary, reconfigure the parameters.
▸ If the same error message occurs again, replace
the EvU and contact Service
Error message Component/possible causes Clearance
Air purge low SLV
Volume flow is below the set
threshold.
▸ Check purge air supply (blower, hoses), exchange
filter on purge air blower when necessary,
see
“Checking and replacing the purge air filter”,
page 107
.
CO Ampl. Max
N
2
O Ampl. max
CO (N
2
0) measurement amplifier
above dynamic range.
▸ Check alignment;
see page 111.
▸ Cleaning optical interfaces,
see page 104.
▸ Contact Service.
CO com.
N
2
0 com.
CO
2
/H
2
O module not connected to CO
(N
2
0) module.
▸ Check cable connection and correct seat of the
plug connection; repair in the GM35 when
necessary
▸ If the error cannot be cleared: Contact Service.
CO CUVETTE com.
N
2
0 CUVETTE com.
CO (N
2
0) module not connected to CO
cell motor.
▸ Contact Service.
CO CUVETTE range
N20 CUVETTE range
● CO (N
2
0) duct in reference cycle
outside expected range.
● CO (N
2
0) cell may be leaking.
▸ Exchange the measurement module or contact
Service.
CO div. Zero
N
2
0 div. zero
CO (N
2
0) module adjustment data
invalid.
▸ Contact Service.