Getting Technical Support
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P/N: 1023998-01
Introduction
– click the Save to File button on the Receiver Info dialog, enter a file name, and save it to
the computer.
Figure 1-2: HiPer VR Receiver Info
3. Specifications of mobile devices and computers used in the field or office exhibiting the problem.
These specifications should include model information, version number, operating system
information, memory and storage capacity.
4. Information about the system software, including the version number and steps to reproduce the
problem.
5. A description of the field environment and/or observation conditions when the problem occurred.
Website
The Topcon website provides current information about Topcon’s line of products. The support area
of the website provides access to Topcon field and office software, manuals and frequently asked
questions. To access the Topcon corporate website, visit www.topconpositioning.com.
The myTopcon support and training website provides support for Topcon registered users. myTopcon
provides information about Topcon products, training, events, firmware and software updates and
troubleshooting procedures. To access this content visit https://www.topconpositioning.com/support.
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