Troubleshooting
120 T2-C User Guide
Ink Transfer Failure
A crossed out arrow appears in the status bar. This means that the pump cannot bring the
ink up from the ink tank to the reservoir tank. Can be pump motor failure, encoder wheel on
motor is dirty, pump stuck, electrical failure, wrong settings for factory parameters, etc.
Contact Trojanlabel support when this happens.
Note: When the pump is transferring ink from the ink tanks to the reservoirs, the ink
movement is simulated on the screen between the large ink tank and the smaller reservoir
tank status bar.
Running out of Disc Space
A new print job is sent to the machine but free disc space on the hard drive reaches the 1
GB limit. For example, the amount of print jobs stored in the Job Library occupies most of
the disc space. Then the actual print job is paused and a warning sign appears on the upper
right corner on the screen until enough disc space is freed up. Extra disc space can be
gained by deleting some print jobs from the Job Library. When disc space is enough to
continue the actual print job, then the warning sign disappears and the print job continues.
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