T2-C User Guide 115
16
Troubleshooting
This section will help you troubleshoot various error states and scenarios.
Error states
Problem Solution
Web status display:
Error (1).
The initialization of the web-path routine failed during
start up, usually due to a time out of the initializing
process.
Press the emergency button, wait 5 seconds and
release it again.
Contact support if problem still exists.
Web status display:
Error (1). Is displayed after pressing Calibrate Web.
The label material is loose (core spins or is not firm).
Try to reduce tension on the unwinder or fixate the
core to the material
The unwinder and/or rewinder shafts are not tight.
Tighten winders by turning the knobs.
Web status display:
Error (2), (3) or (4).
Servo motor 2, 3 or 4 failed to calibrate. This is not
usual. Press emergency stop to recalibrate. If this
happens frequently contact support.
Possible reasons:
• Servo motor NIP (2) and/or servo motor rewinder (3)
and/or servo motor unwinder (4) fails to calibrate.
• Check cabling of the servo motor(s).
• Servo motor(s) factory calibration parameters are
not correct.
• Flexible coupling for servo motor(s) is loose.
• Servo motor controller board is damaged.
• Servo motor is damaged.
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