July 2019
3-6
Xerox® B205/B215 Multifunction Printer Service Manual
IQ4, IQ5
Initial Release
Image Quality
IQ4 Spots RAP
Random or periodic dark areas in the low density areas of a print, or voids in the dark areas of
a print, Figure 1.
Initial Actions
Ensure that the Drum Cartridge is firmly seated.
Procedure
Check the Transfer Roller for wear, damage; and remaining life, refer to GP 6 Machine
Reports. The Transfer Roller is OK.
YN
Install a new Transfer Roller, PL
4.1 Item 10.
Switch off the power.
Clean the contacts on the following components:
• Toner Cartridge
• Drum Cartridge
• HVPS PWB
Switch on the power and make a test print. The test print looks OK.
YN
Install a new Toner Cartridge. Refer to the Xerox® B215/B205 User Guide for detailed
inst
ructions on how to Install a new Toner Cartridge.
If the fault persists, Install a new Fuser Module, P
L 5.1 Item 26.
Figure 1 Black Spots
IQ5 Low Image Density RAP
The printed image is light, with no ghosting, Figure 1.
Initial Actions
Remove Toner Cartridge. Rotate the cartridge 5-6 full rotations to redistribute the toner. Make a
test print.
Check the life of the Toner Cartridge, refer to GP
6 Machine Reports. Install a new Toner Car-
tridge if it has reached end of life, refer to t
he Xerox® B215/B205 User Guide for detailed
instructions on how to Install a new Toner Cartridge.
If the problems continue, follow the procedure.
Procedure
• Switch off the power.
• Clean the terminals on the HVPS PWB and the Toner Cartridge.
• Switch on the power and make a test print.
The problem continues.
YN
Go to Call Closeout.
Install a new HVPS PWB, PL
4.1 Item 2.
Figure 1 Light Image
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