July 2019
3-10
Xerox® B210 Service Manual
IQ11
Initial Release
Image Quality
IQ11 Blank Page RAP
The entire image area is blank, Figure 1.
Initial Actions
Install new components at end of life, refer to GP 2, Machine Reports.
Procedure
• Switch off the machine.
• Check the space between the LSU PL 4.
1 Item 22, and the Drum Cartridge, remove any
debr
is or blockage.
• Clean the terminals on the Toner Cartridge and the HVPS PWB, PL 4.
1 Item 2.
• Switch on the power, then make a test print.
The problem continues.
YN
Perform SCP 04, Final Actions.
Install a new Drum Cartridge, refer to the Xerox® B210 User Guide, Section 6 Maintenance,
G
eneral Care, for detailed instructions on how to Install a new Drum Cartridge. The problem
co
ntinues.
YN
Perform SCP 04, Final Actions.
Check the circuit between the Main PWB, P
L 1.1 Item 7 and the HVPS PWB, PL 4.1 Item 2.
The circuit is OK.
YN
Install new components as required:
• Main PWB to LVPS / HVPS PWB Wire Harness.
• Main PWB, P
L 1.1 Item 7.
• HVPS PWB, PL 4.1 Item 2.
Perform SCP 04, Final Actions.
Figure 1 Blank Image
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