Xerox WorkCentre 3345 Service Manual

Troubleshooting
Xerox Internal Use Only Phaser 3330 and WorkCentre 3335/3345
Service Manual
2-45
Tray 2 Paper Jam
A jam was detected in the Tray 2 feeding section.
Applicable Error
• 07-230: Jam0 from Tray2
• 08-200: Jam in Tray2
Initial Actions
• Open Tray 2 and remove the jammed paper.
• Ensure the paper guides are set correctly.
• Ensure the loaded paper is supported. Try printing with different paper or other media. For details
of paper specifications refer to the Xerox WorkCentre 3335/3345 Multifunction Printer User Guide
or the Xerox Phaser 3330 Printer User Guide.
• Clean/Inspect the pick/feed rollers
• Cycle printer power.
• If the problem persists continue troubleshooting.
Troubleshooting Reference Table
Troubleshooting Procedure Table
Applicable Parts Wiring and Plug/Jack Map Reference
• Optional Tray Feed Clutch, (PL 12.3.5,
Parts List 12.3 Optional Tray Frame ETS).
• Optional Tray Drive Assembly, (PL 12.3.6,
Parts List 12.3 Optional Tray Frame ETS).
Phaser 3330 Main PWB Connector Designators
Phaser 3330 Control Panel PWB
Wiring Diagrams for P3330/WC3335/WC3345
WorkCentre 3335/3345 Main PWB Connector Designators
SMPS PWB
DADF PWB
Step Actions and Questions Yes No
1. Install a new Optional Tray Feed Clutch (PL
12.3.5, Parts List 12.3 Optional Tray Frame
ETS).
Does the error persist?
Go to step 2. Complete.
2. Install a new Optional Tray Drive Assembly
(PL 12.3.6, Parts List 12.3 Optional Tray
Frame ETS).
Go to step 3. Complete.

Xerox WorkCentre 3345 Specifications

General

Print Technology	Laser
Print Speed	Up to 42 ppm
Print Resolution	Up to 600 x 600 dpi
Automatic Document Feeder	50 sheets
Duplex Printing	Yes
Monthly Duty Cycle	Up to 80, 000 pages
First Page Out Time (Black)	As fast as 6.5 seconds
Processor	600 MHz
Paper Input (Standard)	250 sheets
Paper Output	150 sheets
Scan Resolution (Optical)	Up to 600 x 600 dpi
Fax Speed	33.6 Kbps
Copy Resolution	Up to 600 x 600 dpi
Connectivity	USB, Ethernet, Wi-Fi
Functions	Copy, Print, Scan, Fax, Email
Mobile Printing	Apple AirPrint, Google Cloud Print, Xerox Print Service Plugin for Android, Mopria
Media Sizes Supported	Letter, Legal, A4, A5, B5, A6
Fax Transmission Speed	3 seconds per page
Maximum Paper Size	216 x 356 mm
Copy Speed (Black)	Up to 42 cpm