Xerox WorkCentre 3345 Service Manual

Image Quality
Phaser 3330 and WorkCentre 3335/3345 Xerox Internal Use Only
Service Manual
3-8
Black or White Spots
There are Black or White spots randomly scattered across the page.
Initial Actions
• If the Transfer Roller is at end of life (100,000 sheets), replace the Transfer Roller (PL 3.1A.40, Parts
List 3.1A Frame (2 of 2))
.
• Print several blank pages to clean the media path.
Troubleshooting Reference Table
Troubleshooting Procedure Table
Applicable Parts Example Print
• Toner Cartridge,
Refer to Xerox Supplies and
Accessories.
• Fuser (PL 3.3.36, Parts List 3.3 Fuser)
• ADF Scanner Assembly (Parts List 7.1
WorkCentre 3335 SCANNER and ADF)
• DADF Platen Assembly (Parts List 8.1
WorkCentre 3345 SCANNER and DADF)
Step Actions and Questions Yes No
1. Is this a WC3335 or WC3345? Go to step 2. Go to step 5
2. Do lines appear only
when using the
ADF/DAFDF?
Go to step 3 Go to step 4
3. Is the defect on the original document? Replace the original Clean the CVT Glass
4. Check for debris on the Platen. Remove the debris and
clean the Platen with a
link-free cloth.
Go to step 5
5. Does the defect appear on both copies and
prints?
Go to step 6. Clean the Platen.
6. Check humidity.
Is the humidity is within specification?
Go to Step 7. Advise customer.
Random Spots

Xerox WorkCentre 3345 Specifications

General

Print Technology	Laser
Print Speed	Up to 42 ppm
Print Resolution	Up to 600 x 600 dpi
Automatic Document Feeder	50 sheets
Duplex Printing	Yes
Monthly Duty Cycle	Up to 80, 000 pages
First Page Out Time (Black)	As fast as 6.5 seconds
Processor	600 MHz
Paper Input (Standard)	250 sheets
Paper Output	150 sheets
Scan Resolution (Optical)	Up to 600 x 600 dpi
Fax Speed	33.6 Kbps
Copy Resolution	Up to 600 x 600 dpi
Connectivity	USB, Ethernet, Wi-Fi
Functions	Copy, Print, Scan, Fax, Email
Mobile Printing	Apple AirPrint, Google Cloud Print, Xerox Print Service Plugin for Android, Mopria
Media Sizes Supported	Letter, Legal, A4, A5, B5, A6
Fax Transmission Speed	3 seconds per page
Maximum Paper Size	216 x 356 mm
Copy Speed (Black)	Up to 42 cpm