Xerox WorkCentre 3345 Service Manual

Image Quality
Phaser 3330 and WorkCentre 3335/3345 Xerox Internal Use Only
Service Manual
3-18
Blank Print
The entire image area is blank.
Initial Actions
• Inspect the paper path for items, such as staples, paper clips, and paper scraps.
• Check the life counters of the Toner Cartridge and Roller. Replace components at end of life.
• Clear any obstructions in the Laser path.
• Check for multi-sheet feeds.
• Check the Toner Cartridge installation and condition.
Troubleshooting Reference Table
Troubleshooting Procedure Table
Applicable Parts Example Print
• Toner Cartridge, Refer to Xerox Supplies and
Accessories
• Transfer Roller (PL 3.1A.40, Parts List 3.1A Frame
(2 of 2))
• Main PWB (PL 1.0.7, Parts List 1.0 Phaser 3330
Main) or Main PWB (PL 6.1.7, Parts List 6.1
WorkCentre 3335/3345 Main)
• HVPS (PL3.1A.33, Parts List 3.1A Frame (2 of 2))
• Scanner Assembly (PL 7.1A, Parts List 7.1A
WorkCentre 3335 ADF)
• Scanner Assembly (PL 8.1, Parts List 8.1
WorkCentre 3345 SCANNER and DADF)
Step Actions and Questions Yes No
1. Print a Test Print (see Test Pri nt s ).
Does the page print?
Go to step 2. Go to step 3.
2. Reseat the connection between the printer
and computer.
Does the error persist?
Go to step 3. Complete.
3. Remove the Toner Cartridge (Toner Cartridge
and Photoreceptor Drum Cartridge) and
clean the high voltage contacts.
Replace the Toner Cartridge and reprint the
test print.
Does the error persist?
Go to step 4. Complete.
Blank Print

Xerox WorkCentre 3345 Specifications

General

Print Technology	Laser
Print Speed	Up to 42 ppm
Print Resolution	Up to 600 x 600 dpi
Automatic Document Feeder	50 sheets
Duplex Printing	Yes
Monthly Duty Cycle	Up to 80, 000 pages
First Page Out Time (Black)	As fast as 6.5 seconds
Processor	600 MHz
Paper Input (Standard)	250 sheets
Paper Output	150 sheets
Scan Resolution (Optical)	Up to 600 x 600 dpi
Fax Speed	33.6 Kbps
Copy Resolution	Up to 600 x 600 dpi
Connectivity	USB, Ethernet, Wi-Fi
Functions	Copy, Print, Scan, Fax, Email
Mobile Printing	Apple AirPrint, Google Cloud Print, Xerox Print Service Plugin for Android, Mopria
Media Sizes Supported	Letter, Legal, A4, A5, B5, A6
Fax Transmission Speed	3 seconds per page
Maximum Paper Size	216 x 356 mm
Copy Speed (Black)	Up to 42 cpm