Xerox WorkCentre 3345 Service Manual

Troubleshooting
Xerox Internal Use Only Phaser 3330 and WorkCentre 3335/3345
Service Manual
2-77
System Errors
Paper Mismatch
The media mismatch in Tray 1, 2 or Bypasss.
Applicable Error
• 03-410: Tray 1 Paper mismatch
• 03-420: Tray 2 Paper mismatch
• 03-450: Bypass Tray Paper mismatch
Initial Actions
• Load the correct media in the source tray.
• Check paper settings for the affected tray and print driver.
• Check tray guide settings.
• If problem persists use the following procedure.
Troubleshooting Reference Table
Troubleshooting Procedure Table
Applicable Parts Wiring and Plug/Jack Map Reference
• Main PWB: Phaser 3330 (PL 1.0.7, Parts
List 1.0 Phaser 3330 Main), WorkCentre
3335 and 3345 (PL 6.1.7, Parts List 6.1
WorkCentre 3335/3345 Main).
• Phaser 3330 Main PWB Connector Designators
• Phaser 3330 Control Panel PWB
• Wiring Diagrams for P3330/WC3335/WC3345
• WorkCentre 3335/3345 Main PWB Connector Designators
•DADF PWB
•SMPS PWB
Step Actions and Questions Yes No
1. Enter dC330 Component Control, code
08-100 to check the Feed Sensor (PL
3.1A.20, Parts List 3.1A Frame (2 of 2)).
Does the sensor work correctly?
Go to step 2. Istall a new Feed Sensor
(PL 3.1A.20, Parts List
3.1A Frame (2 of 2)).
2. Install a new Main PWB:
• Phaser 3330 (PL 1.0.7, Parts List 1.0
Phaser 3330 Main)
• WorkCentre 3335 and 3345 (PL 6.1.7,
Parts List 6.1 WorkCentre 3335/3345
Main).
Complete. -

Xerox WorkCentre 3345 Specifications

General

Print Technology	Laser
Print Speed	Up to 42 ppm
Print Resolution	Up to 600 x 600 dpi
Automatic Document Feeder	50 sheets
Duplex Printing	Yes
Monthly Duty Cycle	Up to 80, 000 pages
First Page Out Time (Black)	As fast as 6.5 seconds
Processor	600 MHz
Paper Input (Standard)	250 sheets
Paper Output	150 sheets
Scan Resolution (Optical)	Up to 600 x 600 dpi
Fax Speed	33.6 Kbps
Copy Resolution	Up to 600 x 600 dpi
Connectivity	USB, Ethernet, Wi-Fi
Functions	Copy, Print, Scan, Fax, Email
Mobile Printing	Apple AirPrint, Google Cloud Print, Xerox Print Service Plugin for Android, Mopria
Media Sizes Supported	Letter, Legal, A4, A5, B5, A6
Fax Transmission Speed	3 seconds per page
Maximum Paper Size	216 x 356 mm
Copy Speed (Black)	Up to 42 cpm