Xerox WorkCentre 3345 Service Manual

Troubleshooting
Phaser 3330 and WorkCentre 3335/3345 Xerox Internal Use Only
Service Manual
2-52
Tray and Media Errors
Door is Open
The Front Door is open.
Applicable Errors
• 01-100: Door is open
Initial Actions
• Close the door until it locks in to place.
• If problem persists use the following procedure.
Troubleshooting Reference Table
Troubleshooting Procedure Table
Applicable Parts Wiring and Plug/Jack Map Reference
• Front Cover Open Sensor (Photo
Interrupter), (PL 1.3.2, Parts List 1.3 Front
Cover Assembly).
• Phaser 3330 Main PWB Connector Designators
• Phaser 3330 Control Panel PWB
• Wiring Diagrams for P3330/WC3335/WC3345
• WorkCentre 3335/3345 Main PWB Connector Designators
•DADF PWB
•SMPS PWB
Step Actions and Questions Yes No
1. Re-seat CN18 on the Main PWB
Does the error persist?
Go to step 2. Complete.
2. Check the operation of the Cover Link, (PL
1.3.6, Parts List 1.3 Front Cover Assembly).
The Cover Link mechanism operates
correctly?
Go to step 3. Install a new Cover Link,
(PL 1.3.6, Parts List 1.3
Front Cover Assembly).
3. Enter dC330 Component Control, code
01-100 to check the operation of the Front
Cover Open sensor.
The sensor operates correctly?
Complete. Go to step 3.
4. Check the wiring and connectors between
CN18 on the Main PWB and the Front Cover
Open Sensor.
The wiring and connectors are good?
Install a new Front Cover
Open Sensor (Photo
Interrupter), (PL 1.3.2,
Parts List 1.3 Front Cover
Assembly).
Repair the
wiring/connectors or
install new parts.

Xerox WorkCentre 3345 Specifications

General

Print Technology	Laser
Print Speed	Up to 42 ppm
Print Resolution	Up to 600 x 600 dpi
Automatic Document Feeder	50 sheets
Duplex Printing	Yes
Monthly Duty Cycle	Up to 80, 000 pages
First Page Out Time (Black)	As fast as 6.5 seconds
Processor	600 MHz
Paper Input (Standard)	250 sheets
Paper Output	150 sheets
Scan Resolution (Optical)	Up to 600 x 600 dpi
Fax Speed	33.6 Kbps
Copy Resolution	Up to 600 x 600 dpi
Connectivity	USB, Ethernet, Wi-Fi
Functions	Copy, Print, Scan, Fax, Email
Mobile Printing	Apple AirPrint, Google Cloud Print, Xerox Print Service Plugin for Android, Mopria
Media Sizes Supported	Letter, Legal, A4, A5, B5, A6
Fax Transmission Speed	3 seconds per page
Maximum Paper Size	216 x 356 mm
Copy Speed (Black)	Up to 42 cpm