Xerox WorkCentre 6515 User Manual

Troubleshooting
Troubleshooting Paper Jams
This section includes:
• Multiple Sheets Pulled Together ................................................................................................................................... 210
• Paper Misfeeds ..................................................................................................................................................................... 210
• Label and Envelope Misfeeds ......................................................................................................................................... 211
• Paper Jam Message Stays On ........................................................................................................................................ 211
• Jams During Automatic 2-Sided Printing ................................................................................................................. 211
Multiple Sheets Pulled Together
Probable Causes Solutions
The paper tray is too full. Remove some of the paper. Do not load paper past fill line.
The edges of the paper are not even. Remove the paper, align the edges, and then reload it.
The paper is moist from humidity. Remove the paper from the tray, and replace it with new dry paper.
Too much static electricity is present. Try a new ream of paper.
Using unsupported paper. Use only Xerox
®
-approved paper. For details, refer to Supported
Paper on page 68.
Humidity is too high for coated paper.
Feed paper one sheet at a time.
The feed rollers are dirty.
Clean the feed rollers. For details, refer to Cleaning the Printer on
page 166.
Paper Misfeeds
Probable Causes Solutions
The paper is not correctly positioned in the
tray.
• Remove the misfed paper and reposition it properly in the tray.
• Adjust the paper guides in the tray to match the size of the
paper.
The paper tray is too full. Remove some of the paper. Do not load paper past the fill line.
The paper guides are not correctly adjusted
to the paper size.
Adjust the paper guides in the tray to match the size of the paper.
The tray contains warped or wrinkled paper. Remove the paper, smooth it out, and reload it. If it still misfeeds,
do not use that paper.
The paper is moist from humidity. Remove the moist paper and replace it with new, dry paper.
Using paper of the wrong size, thickness, or
type.
Use only Xerox approved paper. For details, refer to Supported
Paper on page 68.
The feed rollers are dirty. Clean the feed rollers. For details, refer to Cleaning the Printer on
page 166.
210 Xerox
®
WorkCentre
®
6515 Color Multifunction Printer
User Guide

Xerox WorkCentre 6515 Specifications

General

Print Technology	Laser
Print Resolution	Up to 1200 x 2400 dpi
Scan Resolution	Up to 600 x 600 dpi
Copy Resolution	Up to 600 x 600 dpi
Fax Resolution	Up to 400 x 400 dpi
Monthly Duty Cycle	Up to 50, 000 pages
Automatic Duplexing	Yes
Functions	Print, Copy, Scan, Fax
Memory	2 GB
Fax Speed	33.6 Kbps
Paper Output	150 sheets
Fax Transmission Speed	3 seconds per page
Standard Paper Capacity	300 sheets
Connectivity	USB, Ethernet
Mobile Printing	Apple AirPrint, Google Cloud Print, Mopria, Xerox Print Service Plug-in for Android
Maximum Paper Size	8.5 x 14 inches
Dimensions	420 x 506 x 500 mm
Print Speed	Up to 30 ppm
Paper Input	Bypass Tray: 50 sheets; Tray 1: 250 sheets