xii FX7500 RFID Reader Integrator Guide
Service Information
If you have a problem using the equipment, contact your facility's technical or systems support. If there is a
problem with the equipment, they will contact the Zebra Global Customer Support Center at:
http://www.zebra.com/support.
When contacting Zebra support, please have the following information available:
•
Serial number of the unit
•
Model number or product name
•
Software type and version number.
Zebra responds to calls by e-mail, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Zebra support, you may need to return your equipment for servicing and
will be given specific directions. Zebra is not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
If you purchased your business product from a Zebra business partner, contact that business partner for
support.