96 Zebra ZXP Series 1 Card Printer Service Manual P1061942-001
4: Troubleshooting
Troubleshooting Procedures
Example • Pale or inconsistent results
Printing shows very pale or inconsistent results.
Possible Cause:
• Ribbon cartridge have been stored improperly or is damaged.
Solution:
• Change ribbon cartridge, and print again. Refer to Section 2.1: Installing the Ribbon
Cartridge.
Possible Cause:
• Cards may not meet specifications. Refer to Section 1.3: Specifications.
Solution:
• Use a different supply of cards.
Possible Cause:
• Dust or embedded contamination on elements of the Printhead.
Solution:
• Clean the Printhead. Refer to Section 6.2: Cleaning the Printhead.
Possible Cause:
• Printing on wrong side of writable back cards.
Solution:
• Reverse direction of cards in feeder.
Possible Cause:
• Improperly adjusted print intensity/density.
Solution:
• Adjust the print intensity/density. Refer to Image Control on page 64.
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